Frequently asked questions

Yes — every pair is made after you order, just for you. Making usually takes around 3–7 days before it's ready to ship.

Usually 7–15 business days after dispatch, with tracking. Making time is separate from shipping time.

Customs, carrier delays, severe weather, holidays and other things outside my control can sometimes add time — if you have a date in mind, tell me before you order.

Standard Shipping is $9.90 USD for orders under $100. Orders of $100 USD or more ship free.

Because each pair is made just for you, I generally can't accept cancellations once making has begun, except where required by law. If you need to change or cancel, message me as soon as possible — the sooner I hear from you, the more I can help.

As every piece is made to order, I generally don't accept change-of-mind returns or exchanges once making has begun, except where required by law. Not sure about a style or color? Ask me first — I'm happy to help you choose.

Please contact me within 3 days of delivery with your order number, a short description and clear photos or video. Depending on the confirmed issue, I'll offer a replacement, a remake, a partial refund for a minor issue, or a full refund where appropriate — at no cost to you.

In most approved cases, no. I normally resolve confirmed issues without asking you to send anything back. Please contact me before returning anything.

Please message me as soon as possible. Complete and accurate shipping details at checkout are the customer's responsibility — I'll always try to help with the carrier, but I can't guarantee a free replacement or refund for delivery problems caused by an incorrect or incomplete address.

With regular AA batteries — pop them in and you're ready to fly, no plugs or cables needed. A fresh set keeps your wings fluttering for about 2 hours, so for a long day at a con or a wedding, I'd tuck a spare set in your bag.

Just press the button twice, and your wings will wake up and start to move. That's all — no app, no fiddly settings.

They make a soft, gentle hum — around 45 dB, about the same as a quiet air conditioner. At a party, a festival or a busy con, the room usually drowns it out completely.

Every style opens to about 175 cm (around 69 in) from tip to tip — big enough to make a real entrance, and still light enough to wear for hours.

Most styles are shaped from lightweight pearl foam, so they're comfortable to wear through a shoot or a long day at an event. Materials and approximate size are on each product page.

Yes, and please don't worry! To travel to you safely, the wings have to fold a little, so a few creases are very likely when you first open the box. Lay them flat under something heavy — a stack of books works perfectly — for about a day, and they'll relax right back into shape.

Each style lists its colors. Dreaming of something else — maybe your character's exact shade? Message me before ordering and I'll tell you what's possible.